The Sill Reviews

Thesill.com offers a range of indoor and outdoor plants, planters, and plant care accessories with prices varying depending on the type and size of the product. For example, perennial plants for growing zones 7-10 start from $59, while deciduous trees for zones 4-9 begin at $119. Edible plants, such as herbs and fruit trees, are available from $99. Houseplants like the Philodendron Prince of Orange range from $38 to $68, and larger plants like the Large Olive Tree can cost between $140 to $278. The Sill also offers an Easy-Care Plant Subscription Box priced at $35 to $50 per month, which includes the plant, a ceramic planter, and shipping. Shipping fees for orders vary, with a $5 flat fee for orders under $10, a $10 flat fee for orders between $10-$100, and a $25 flat fee for orders over $100. Special promotions, such as a 15% off sale on orchids, may also be available with the use of a promo code.

Thesill.com's popular products include a variety of houseplants and planters. Among the trending items are Philodendron Prince of Orange, Stromanthe Triostar, and Snake Plant Zeylanica, with planter options available for each. The Large Olive Tree and Large Majesty Palm are also sought-after for those seeking larger plants. For outdoor spaces, Star Jasmine and Lavender plants are favorites. In terms of services, the Easy-Care Plant Subscription Box is a notable offering, providing a monthly delivery of plants and planters. The Plant Gift Guide Quiz is a service designed to help customers select the perfect plant gift. Additionally, virtual plant appointments are available for personalized plant care advice.

Thesill.com accepts a variety of payment methods for customer convenience. Customers can pay using all major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay. Afterpay is a service that allows customers to make purchases immediately and pay for them in four installments, due every two weeks. The first payment is made at the time of purchase, and the remaining payments are automatically deducted from the chosen payment method. Customers have the option to make additional payments before their scheduled pay dates through their Afterpay account.

Thesill.com provides a 30-day return policy where customers can return their plants within this period if they are found to be unhealthy, dead, or of poor quality. Items purchased with Afterpay follow the same return and exchange policy. For shipping, Thesill.com offers standard and express options. Orders with standard shipping typically ship within 2-6 business days, and once in transit, packages take 1-4 business days to arrive. Orders placed with express shipping usually ship within 1-2 business days. The Sill also enjoys providing free standard shipping on all plants and planters, shipped via UPS carbon neutral shipping.

The Sill accepts all major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay, which allows you to pay in installments.

Subscription costs include your plant, ceramic planter, and shipping. The Sill pet-friendly option is $5 more per month because non-toxic plant varieties are not as commonly grown and therefore harder to source.

Orders with standard shipping will ship within 2-6 business days. Once in transit, packages take 1-4 business days to arrive. Orders with express shipping will ship within 1-2 business days. Once in transit, expedited packages take 1-2 business days to arrive.

Yes, The Sill can deliver plants to multiple addresses within the 48 contiguous states. They offer a $10 flat rate shipping per individual mailing address for all standard orders.

If your order arrives damaged, let them know within 30 days so they can replace it as part of the 30-Day Customer Happiness Guarantee. Photos are required as proof of the damage and to help them improve their packaging process. Otherwise, The Sill cannot offer returns or exchanges at this time.